A vital aspect of a successful service business is our proximity to you. In order to be the leading partner, assisting the customer on site, Paul Wurth has been setting up its own service units and repair workshops in its main markets over the last few years. As a result, services with a high added value can be performed locally and efficiently in our service centres on our customers’ equipment. About 150 qualified and motivated employees worldwide assist you with any issues regarding Paul Wurth technology and answer any queries competently.
Our North American Service Centre by Paul Wurth Inc. is located in Valparaiso in the Great Lakes region, Indiana, in close proximity to our customers. Our experts there provide a broad assortment of site and shop services for the full range of Paul Wurth equipment, such as Bell Less Top® components, stove equipment, all types of valves and casthouse equipment.
Paul Wurth do Brasil’s Service Unit in Vespasiano, close to Belo Horizonte (M.G.), relies on a well-fitted workshop infrastructure to take care of the local steel industry’s needs for maintenance services, spare parts, repair and reconditioning of Paul Wurth equipment and manufacture of small components. In Brazil, Paul Wurth do Brasil Montagens e Manutenção Industrial Ltda is specialised in on-site maintenance and erection services for the steel industry and associated sectors.
Our new service centre in Russia, Paul Wurth Metallurgical Service LLC, is located in Kaluga, 150km south-west of Moscow. Its skilled service team offers an extensive range of services, from spares to the repair of local players’ components.
Paul Wurth India Ltd is operating a service workshop in Bhubaneshwar (Odisha) for the manufacture, repair and maintenance of various equipment and components. This approach is in line with the “Make in India” concept and increases Paul Wurth’s proximity and responsiveness towards our Indian customers.
Shanghai Paul Wurth Metallurgical Equipment Manufacture Co. Ltd is the Group’s service arm in the P.R. of China. Beyond providing proximity services to the Chinese iron and steel industry, the workshop in Shanghai is specialised in the manufacture of complete original equipment, spare parts as well as reconditioning of Paul Wurth BLT® charging equipment as well as components for cokemaking plants.
For our entire technology portfolio, we make available a complete range of OEM spare parts from single components to major strategic assemblies manufactured to Paul Wurth quality standards and incorporating the latest developments of our product line.
For all your reconditioning jobs, Paul Wurth can offer a customised, worry-free and cost-saving package. Our experts plan the pre-shutdown, disassemble and inspect all components for wear or damage, and provide the in-kind repair or upgrade in approved workshops, while keeping downtime to a minimum.
When intervening on your equipment, we always strive to add value to your operation, be it in terms of operational safety, higher availability, product quality, reduced maintenance cost, lower consumption or better environmental compliance
Local teams of dedicated professionals are able to provide an extensive range of services to maintain your Paul Wurth equipment and prevent long and expensive repairs.
As your privileged technology and service partner, Paul Wurth offers a large programme of consultancy services, including equipment assessment, site inspection, operational assistance and process optimisation along the hot metal production route. Our expertise encompasses moreover technical auditing and fact-finding, based on a stepwise approach.
Using Paul Wurth technology and equipment is synonym of best availability, top performance and profitable production cost for plant owners over a long period of operation. This is why Paul Wurth is committed to accompany its customers throughout the entire lifetime of their installations with a full-range of tailor-made services and expert know-how.
As a leading partner, our group-wide network of local service taskforces is at your disposal to recommend the most suitable spare parts, intervene for repair and modernisation, give maintenance support and deliver consultancy and training by applying best available technology and innovative solutions.